Receive and engage with the customer to understand the customer’s requirement
Introduce the various product offering to the customers and facilitate customer buying decision
Prepare the estimate of the products selected and completing the sales transaction
Achieve category wise sales target for the allocated section
Assist the customer in a sales return or repair work
Adhere to the standard operating procedures in the store
Adhere to cost savings practices undertaken in the store
Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment
Ensure proper and attractive display of the products at the appropriate counter
Transfer the stock to the locker at the close of the day
Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft
Monitor the dead stock and liaison with the store manager to minimize the same
Provide support to the marketing team, VM team and IRSG teams in ensuring the compliance of the store and improve footfall
Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes
Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer
