Posted By Nikhat Parvin / 27 Mar 2023

Greet customers, including answering phone calls & directing customer inquiries to appropriate party
Answer routine billing questions/issues from customers, take assistance of BOS and / or store manager whenever required
Resolve escalated issues with angry customers, coordinate with store staff as & when required
Examine products being purchased for damages and price accuracy, coordinate with retail staff for product inquiries and price checks
Receive and process all payments according to standard procedure, take assistance of BOS and / or store manager whenever required
Scan products, operate scanning equipment, fix scanning issues whenever required
Process credit and debit cards for payments, help customers use processing equipment properly
Count money back to customer in an accurate and concise manner Generate bills & payment receipts, ensuring due compliance, and hand them over to the customer
Inform customers about services & schemes available and assess customer needs
Provide a helping hand to store staff in sales during rush / peak hours

Cashier - Level 2