Posted By Poonam Ruparel / 07 Dec 2023

New Sales Process -Zero error Eye Testing, Lens
Selling by Optometrists & Correct Selling
History taking of the patient
Drive sales for Bifocal Ratio, Contact lenses and
House Brand lenses like Clearsight, Neo etc
Focus on increasing AUPC
Ensure higher Conversions from Eye Testing to Buyers
Demonstrating strong technical knowledge by correct selling
Clinic Operations and Equipment Maintenance
Resolving Customer Complaint & winning back irated customers
Quality check of lenses before & after fitting.
Instructing the technicians regarding the technicalities of fitting.
Helping the store manager to order the lenses and
Upgrading his knowledge regarding the lens types.
Partner with regional optometrist & corporate for Driving projects/initiatives which are technical in nature
Ensuring complete satisfaction of the customer on clinical & dispensing services.
Ensure 100% process compliance at the clinic and lab
Level also in sync with the store processes
Drive profitability by selling House Brand lenses
Drive superlative customer experience with correct selling
Store Topline NUCP Target