• Provide guidance &support to Bank’s employee, RMs and all stakeholders in terms of submissions, issuance , pending resolve etc

• Maintain good relationship with Bank’s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity

• Maintain persistency by monitoring case size & healthy product mix

• Ensure that they are meeting their team targets as well as individual sales targets

• Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner

• Regularly interact with HR to ensure that recruitment is as per plan Ensure that RM’s meet their respective targets which will promote them to the next level

• Achievement of NB Premium target, RM Activation and Product mix

• Sales activity management, renewal collection, and high level relationship mapping with bank staff (very important)

• ‘Own-up’ the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function. This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts. Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback. Participate in implementing risk mitigation plan through optimum resource allocation,monitoring and reporting on status.