Ensure adherence of technical & sales processes (frame selection, eye test, lens selection, markings & measurements, fitting, delivery) by the store staff for every customer
Review the store layout & oversee the installation of the equipment in clinic & fitting lab in the stores, prepare and send the evaluation report based on the same.
Ensure the completion of the service/maintenance as per satisfactory standards, prepare and send the completion report based on the same.
Undertake periodic visits to the stores and liaison with the store optometrists and customers to track the errors and report the variances observed from the defined standards for action planning
Cascade the sales target for contact lenses, powered sunglasses, bifocal to PAL, eye test volume, etc. from the corporate to the individual store optometrists
Monitor and drive sales to ensure that the targets are met and undertake corrective actions
