Workassist
Workassist

Customer Relationship Officer - Watch Segment - (Level 2)
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Job Code : #WA-0010949
Posted By Kaustab Kar / 08 Apr 2023

Key Responsibilities

  • Receive and engage with the customer to understand the
  • customer’s requirement
  • Introduce the various product offering to the customers and facilitate
  • customer buying decision
  • Prepare the estimate of the products selected and completing the
  • sales transaction
  • Achieve category wise sales target for the allocated section
  • Assist the customer in a sales return or repair work
  • Adhere to the standard operating procedures in the store
  • Adhere to cost savings practices undertaken in the store
  • Count and maintain the account of stock daily by managing the
  • record of the opening stock and closing stock in the section
  • allocated Report the sold sock and ensure the stock replenishment
  • Ensure proper and attractive display of the products at the
  • appropriate counter
  • Transfer the stock to the locker at the close of the day
  • Maintain safety of products displayed to customers and
  • communicate promptly to the superiors about any potential theft
  • Monitor the dead stock and liaison with the store manager to
  • minimize the same
  • Provide support to the marketing team, VM team and IRSG teams
  • in ensuring the compliance of the store and improve footfall
  • Develop and maintain relationship and network with competitors to
  • leverage leading practices & learning to improve store level
  • processes
  • Collate and relay customer feedback to the corporate teams like the
  • merchandising, retail operations etc. to improve customer

Job Details

Job Type : Full Time
Role : Experienced
Min Salary : 2 Lakh
Max Salary : 3 Lakh
Experience : 1 to 3 Yrs
Locality : Mumbai
Eligibility : Graduation
Company : Leading Retail Compa...
Category : Retail

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Kaustab Kar

Kaustab Kar

 Recruiter of Waytogo
Member Since December 2022

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