Identify and develop new product ranges and offerings to enter new businesses based on customer demand with coordination from all the relevant internal stakeholders on regular basis
New opportunities explored New clients acquired
Additional revenue contributed Performance on new businesses
Sales: Pricing Strategy: Discount Negotiation
Consolidate discount requests from key accounts or customers and route it to the respective regional managers in cases of discounts exceeding the allowable limit
Escalate matters to senior management during rejection of proposals or if there is a requirement for negotiation
relating to discounts offered
Optimised discount approval Number of negotiations within discount limits
Sales: Sales Order Management: Customer Coordination
Identify the requirements and potential business opportunities from the customers and propose solutions either from the existing product portfolio or by placing a customised order
Search for business opportunities by conducting frequent visits and maintaining relationships with existing and potential customers
Number of Enquiries addressed New clients acquired Adherence to SLA
Sales: Sales Order Management: Query Management
Coordinate with the channel teams to garner response to the queries posed by the customers seeking clarifications on the solutions provided Timely response Customer satisfaction
Sales: Sales Order Management: Field Sales Enquiry
Initiate cold calls with potential customers to understand their requirements
Formulate and customise proposals for the customers based on the initial understanding of the requirements Analyse data from third party sources like D&B to identify the potential customers and propensity of sales