Workassist
Workassist

Roles & Responsibilities

  • Supervise and lead a team of sales associates.
  • Schedule and organize staff shifts to ensure adequate coverage during peak hours.
  • Provide training and development opportunities for staff.
  • Conduct performance evaluations and address any performance issues.
  • Ensure exceptional customer service by setting and maintaining high standards.
  • Resolve customer complaints and inquiries in a professional and timely manner.
  • Monitor customer feedback and implement improvements as necessary.
  • Oversee the arrangement and presentation of merchandise on the sales floor.
  • Implement and maintain visual merchandising standards to enhance the overall shopping experience.
  • Monitor inventory levels and collaborate with the merchandising team to replenish stock as needed.
  • Set sales targets and goals for the floor and motivate the team to achieve them.
  • Monitor and analyze sales reports to identify trends and areas for improvement.
  • Implement sales strategies to maximize revenue and meet targets.
  • Ensure the store operates efficiently and adheres to established policies and procedures.
  • Monitor and manage inventory levels to prevent stock outs or overstock situations.
  • Collaborate with other departments, such as logistics and finance, to streamline operations.
  • Implement security measures to prevent theft and loss.
  • Conduct regular audits of inventory and cash handling procedures.
  • Collaborate with the security team to address any security concerns.
  • Foster effective communication within the team and between different departments.
  • Provide regular updates to upper management on floor performance and challenges.
  • Conduct regular team meetings to disseminate information and address concerns.

Job Details

Job Type : Full Time
Role : Experienced
Min Salary : 8 Lakh
Max Salary : 12 Lakh
Experience : 4 to 10 Yrs
Locality : Pune
Eligibility : Masters / Post Graduation
Company : Top Retail
Category : Retail

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Recruiter Details

Poonam Verma

Poonam Verma

Corporate Relationship Head of Waytogo Consultants Pvt Ltd
Member Since May 2021

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